What is a Room Escape?

A room escape, or live-action puzzle room, is a room that is essentially one big puzzle. A group of 2-8 people are locked in a room, and in order to get out, they must work together to search the room, find clues, work out the puzzles, and find the key or code that allows them to escape.


How long does it take?

The actual game time is one hour. You should show up 15-20 minutes before your scheduled time for instructions, and you may stay 5-10 minutes after you're done for debriefing.


How much does it cost?

Regular ticket price is $29 per person. If you want to come in outside of our normal, posted hours, there is an additional $4 charge per ticket. If you have a group of 14 or more and fully book both rooms, we offer a discount of $4 per ticket. We also send out discount codes periodically throughout the year (holidays and new room promotions) to our email subscribers, so if you'd like to receive those discounts, sign up here.


I'm claustrophic. Are we actually locked in?

You are not actually locked in the room. Without a gamemaster in the room with you we are not allowed to lock you in. If you're in the room and find that you need to leave, you can leave the room and re-enter when you're ready.


Are there rules to these room escapes?

We do have rules that we ask everyone to follow. Please check out our Rules & Tips page for more information on our rules.


What will be expected of me?

You will be expected to use your brain and work as part of team to solve puzzles and riddles. Communication is also very important. There is no heavy lifting involved and you don't need any special knowledge to participate in a room escape.


Do I have to have a big group or people in order to do a room?

No, you do not. However, we require a minimum number of people to run the rooms, so be sure you check what that number is first. If you choose to book only two or three spots in a room at a particular time, you may be paired up with another group of people. This is so we can try to fill the room at each time slot. If you want to take on the room with just two or three people, then you would have to purchase all available spots to guarantee no other group will join you. Keep in mind the rooms are built for at least 4 people.


Can I bring in my phone or purse?

No way! All you get is your brain and what you find in the room. All personal items will be kept safe outside the room before you enter.


How many people can do a room at once?

Each room has a maximum number of players that varies with the size and difficulty of each room. This information is indicated above the description of each room on The Rooms page. The minimum number of people allowed to run the room is also listed there.


Hours

Thursday 4pm-10:30pm

Friday 4pm-10:30pm

Saturday 2pm-10:30pm

Sunday 2pm-10:30pm

Rooms available every two hours.

Additional weekday reservations can be made upon request. Call for availability.


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What happens if I arrive late or need to cancel?

Because the time slots are fixed, arriving late can throw off other groups later in the evening. If you're whole group is late, you may miss out on some of the backstory or debriefing after you're done so we can try to stay on time. If one or two people are running late, the rest of the group will start on time and the late arrivals can join in when they get there.

You may move your scheduled time at any point providing you move it to a time where the same amount of spots are available. If you need to cancel, simply call and let us know at least 24 hours before your scheduled time. If you cancel within 24 hours on your time slot, you will be subject to a $50 cancellation fee.


Is this a good activity for team-building?

Room Escapes are great for corporate team-building events! The escape situation forces the group to work together, share thoughts, and communicate well. It can also reveal who performs well under pressure. Please contact us (contact@hiddenkeyescapes.com) to talk about scheduling a larger event.


Do you host events or parties?

We do not host events or parties right now. You're more than welcome to have our room escapes be a part of your event or party, but keep in mind the limitation of people in the room and the amount of time it takes to complete.


Are there any age requirements?

Yes. Anyone participating alone must be 14 or older. In order for anyone under the age of 14 to participate, they must be accompanied by an adult that is at least 18 years old.


Are walk-ins accepted?

I will accept walk-in groups, but keep a couple things in mind. First, scheduled times have precedence, so if you walk in and all the spots are booked for that evening there is nothing we can do for you. Second, if there are no rooms booked for a night, the office may not be open during those hours. Calling ahead is highly suggested.


What happens if we do not escape in time?

The only thing that happens if you fail to escape is that you walk away wondering how you could have done it better and you miss out on some sweet swag. Plus we'll take your picture and post in on social media so everybody knows you didn't escape.


What should I wear?

Wear clothes you feel comfortable in... there is no dress code. Comfortable shoes are highly suggested as you'll be on your feet for most of the time. Layers are also recommended as it can get warm inside the room.


Do you take groups on the weekdays?

We can definitely take groups during the week, but you must call first to make sure we're available at that given day and time. If so, we'll create the reservation for you and you can pay through our website or over the phone. There is a $4 charge per ticket to come in during off-hours.


Hours

Thursday 4pm-10:30pm

Friday 4pm-10:30pm

Saturday 2pm-10:30pm

Sunday 2pm-10:30pm

Rooms available every two hours.

Additional weekday reservations can be made upon request. Call for availability.


Book Your Room

Leave Us A Review

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World of Escapes


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Contact Hidden Key Escapes

Hidden Key Escapes
24W500 Maple Ave, Suite 108
Naperville, IL 60540

630-442-0239

contact@hiddenkeyescapes.com

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