Ticket Prices

2-6 players: $29 per person

7-13 players: $28 per person

14+ players: $26 per person (contact us for discount code)

There is a $2 fee per ticket for groups that come in outside of posted business hours.

There is a 2% processing fee on all credit or debit card transactions.


Reserving the Whole Room

If you’d like to reserve the whole room for just your party, you are able to purchase all remaining tickets in your time slot for $10 each. If you’d like to do this, as soon as you receive your confirmation email, send an email to contact@hiddenkeyescapes.com containing your name, booking day/time and the booking number and let us know you want to reserve the remaining spots in your room. We will charge the additional costs to the same credit card used to create the booking.

*Please Note: Paying for the remaining spots in the room does not mean you can bring more players. If additional players come in that were not originally paid for, they will be charged the regular rate, minus the $10 spent to reserve the spot.


Cancellations & Refunds

Please read this cancellation policy carefully before booking! If you book a room, you agree to this cancellation & refund policy.

You may modify, change, or cancel your booking up to 48 hours before your reservation with no penalty or fees.

However, within 48 hours of your reservation there are no refunds given for cancellations or booking modifications. If you need to change or cancel your booking with 48 hours of your reservation, you have two options:

  1. You can move your booking to a different day/time for a $35 fee.
  2. You can cancel your booking and we will issue you a gift voucher to use at Hidden Key Escapes, worth 50% of what you paid (not including the processing fees).

Please understand that these policies are in place because if a group cancels or moves their reservation within 48 hours, it’s difficult to get those vacated slots filled on such short notice, which means we lose out on that business. These policies are meant to help deter groups from doing that too often.


Hours

Thursday 4pm-10:30pm

Friday 4pm-10:30pm

Saturday 2pm-10:30pm

Sunday 2pm-10:30pm

Rooms available every two hours.

Additional weekday reservations can be made upon request. Call for availability.


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Contact Hidden Key Escapes

Hidden Key Escapes
24W500 Maple Ave, Suite 108
Naperville, IL 60540

630-442-0239

contact@hiddenkeyescapes.com

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