Our Philosophy

As more and more escape rooms start to open up and provide players with new and exciting rooms, themes, and technology, it's important to know where Hidden Key Escapes stands, and why. Below is the philosophy of Hidden Key Escapes...why we operate the way we do, and how we plan to operate in the future.

  • Customer Service will Always Be Paramount

    While this should go without saying, some companies don't seem to care about their customers. Our goal is to give you a good experience, and we do our best to always accomplish that goal.

  • Our Escape Room Themes Will Always Be Unique

    Many escape rooms have a similar theme, such as a Laboratory, Bank Heist, or Egyptian room. We promise that our room themes will always be unique and unlike any you may have done somewhere else.

  • Our Escape Rooms Will Require You To Think

    In my opinion, an escape room is not just a mind-numbing activity such as going to the movies. They are meant to engage your brain, activate your critical thinking skills, and to get you working and communicating as a team. It's about the puzzles. We try to have unique and engaging puzzles that require you to think, not just do.

  • Technology is Good - In Moderation

    Technology can really enhance a room escape, adding surprises and an additional "wow" factor you can't achieve elsewhere. But too much technology can lead to boring, task-based rooms that don't require much thought. Our goal is to have a good mix of technology with non-tech puzzles, making the room exciting while keeping your brain active.

  • We Encourage Feedback and Suggestions

    The only way we can improve is to hear how from our customers on how we can do better. We encourage players to give us feedback, fill out surveys, leave reviews, and let us know anything we can do to improve your overall experience.

My hope is that Hidden Key Escapes can provide a fun, inviting atmosphere for people of all ages to have a fun night out where they use their brains and experience the excitement of trying to solve puzzles with your team, all while trying to beat the clock.


Hours

Thursday 4pm-10:30pm

Friday 4pm-10:30pm

Saturday 2pm-10:30pm

Sunday 2pm-10:30pm

Rooms available every two hours.

Additional weekday reservations can be made upon request. Call for availability.


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Our History

Hidden Key Escapes started as a "can I do this" sort of project. After finding out about room escapes, I knew I had to try it. After my first escape, I was hooked. After a couple more, I started getting ideas about puzzles, riddles and things that would be fun to do in a room escape. Instead of letting those ideas go to waste, I wrote them down. As more and more came to me, I knew I would be able to create one. That's when I decided to give it a try - and I created one in my spare bedroom.

My initial room was tested by a few close friends and family, and after hearing their positive feedback, I knew I had something people would enjoy. Then it was just a question of whether or not to try and sell the room, or open up a business. Since the industry was still young at the time, I chose to venture out and become my own boss. It took a bit to get noticed, but once Hidden Key Escapes was discovered, the response to our intial room, The Hideaway, was great. That's when I knew I made the right decision.

Now, Hidden Key Escapes is one of the popular room escape and live-action puzzle room facilities in the Chicagoland area. We serve the western suburbs of Chicago, including Naperville, Aurora, Batavia, Geneva, St. Charles, Downers Grove, Lisle, Oakbrook, Wheaton, Lombard, Elmhurst and all surrounding towns.

Book your room now and see how it fun it can be to be locked in a room!

Steve
Owner, Hidden Key Escapes


Hours

Thursday 4pm-10:30pm

Friday 4pm-10:30pm

Saturday 2pm-10:30pm

Sunday 2pm-10:30pm

Rooms available every two hours.

Additional weekday reservations can be made upon request. Call for availability.


Book Your Room

Leave Us A Review

Yelp

Trip Advisor

Google Plus

Facebook

World of Escapes


Buy Gift Cards

Join Our Email List

View Our Waiver


Hidden Key Escapes on Twitter Hidden Key Escapes on Facebook

Contact Hidden Key Escapes

Hidden Key Escapes
24W500 Maple Ave, Suite 108
Naperville, IL 60540

630-442-0239

contact@hiddenkeyescapes.com

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